Website Feedback
Report website issues, accessibility concerns or suggestions to help improve the user experience
Marketing and CommunicationsWe are committed to providing an accurate, accessible and user-friendly online experience for everyone who visits the FranU website.
Use this form to report website issues, share suggestions or let us know about accessibility concerns you encounter while using our website. Feedback may include broken links, outdated information, navigation issues, accessibility barriers, technical problems or general suggestions for improvement.
This form is intended for anonymous feedback. If you would like a response regarding your concern, please contact the Webmaster directly at webmaster@franu.edu.
Please note: Website content and informational updates submitted through this form may require review and approval from the appropriate page stakeholder before changes can be made.
University employees must submit website updates, content requests and page changes through Softdocs rather than this form.
Thank you for helping us improve the online experience for the FranU community.
Before You Submit
This form is intended for feedback regarding the main FranU website (franu.edu) only.
If your feedback concerns an affiliated website, portal, third-party service or other FranU-managed platform, please contact the appropriate department or website administrator directly.
FranU Website Directory
Website: franu.edu
Purpose: University information, academic programs, admissions, student resources and institutional
content.
Contact: webmaster@franu.edu
Website: ololc.sharepoint.com
Purpose: Internal portal for students and employees to access university systems, resources,
announcements and more.
Contact: Change requests can be submitted through Softdocs.
Website: apply.franu.edu
Purpose: Allows prospective students to manage their application, upload admissions documents
and track application status.
Contact: Olveny.Jacko@franu.edu
Website: franu.campusesp.com
Purpose: Official source for university academic policies, degree requirements, course descriptions
and curriculum information.
Contact: Esther.Penns@franu.edu
Website: franu.smartcatalogiq.com
Purpose: Official source for university academic policies, degree requirements, course descriptions
and curriculum information.
Contact: Requests must be internal and submitted through Softdocs.
Website: franulegacy.org
Purpose: Supports donations and philanthropic giving to FranU through online giving opportunities
and fundraising initiatives.
Contact: Alicia.Quebedeaux@franu.edu
Website: https://e.givesmart.com/
Purpose: Fundraising platform.
Contact: Alicia.Quebedeaux@franu.edu
Website: franumerch.itemorder.com
Purpose: Online store for FranU-branded apparel, gifts, merchandise and promotional items.
Contact: Rebecca.Gruntz@franu.edu
Website: franu.ecampus.com
Purpose: Provides access to textbooks, course materials and academic resources required for
student coursework.
Contact: Brian.Rash@franu.edu